Login not working?
MetroBetz access can be blocked for a few clear reasons. Check the point that matches your situation and take the relevant action:
- Wrong email address or password: enter the email address linked to your account and check that your password is correct.
- Email address not confirmed: open the confirmation message sent to your registered email address and complete the confirmation.
- Account verification in progress: wait for verification to be completed or provide the information requested by our team. We may ask for verification documents before a withdrawal.
- Self-exclusion or cooling-off period: access remains blocked until the selected period has ended.
MetroBetz support is available through support@metrobetz.com and live chat, 24 hours a day, seven days a week. Our customer service team responds in German, English, Spanish, Norwegian and Finnish.
How to sign in to MetroBetz
MetroBetz sign-in uses the email address and password connected to your account. Follow these steps to access your account on our platform:
- Open MetroBetz and select the login control.
- Enter your registered email address and password.
- Select the option to sign in and check your account area.
MetroBetz account access gives you one place to manage your player profile and continue using our casino services. For account-related information, visit MetroBetz About Us.
MetroBetz password recovery
MetroBetz password recovery starts from the sign-in area when you select the password reset option. Enter the email address registered to your account, follow the reset message we send, and create a new password for future access.
MetroBetz support can help at support@metrobetz.com if the reset message does not arrive or you cannot complete the process. Keep access to your registered email address available while recovering your password.
